Vietjet Aviation Joint Stock Company faced negative passenger reactions due to prolonged flight delays amid industry-wide schedule disruptions caused by bad weather and peak travel demand
Vietjet Aviation Joint Stock Company faced negative passenger reactions due to prolonged flight delays amid industry-wide schedule disruptions caused by bad weather and peak travel demand. Although not the only airline affected, Vietjet lacked notable praise for customer service compared to competitors, which led to growing frustration at airports. The delays severely impacted passengers’ personal schedules and raised concerns about the airline's coordination capabilities during peak periods.
Vietjet Aviation Joint Stock Company faced negative passenger reactions due to prolonged flight delays amid industry-wide schedule disruptions caused by bad weather and peak travel demand. Although not the only airline affected, Vietjet lacked notable praise for customer service compared to competitors, which led to growing frustration at airports. The delays severely impacted passengers’ personal schedules and raised concerns about the airline's coordination capabilities during peak periods.
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