Hanwha Life Viet Nam Insurance Company Limited faced a dispute over denied insurance claim

Hanwha Life Viet Nam Insurance Company Limited is facing a dispute after denying an insurance claim for a customer diagnosed with thyroid cancer. Despite the customer being certified with an 81% permanent work disability, a level that typically qualifies for coverage, the company refused the payout. Hanwha Life cited "unclear contract terms" as the reason for denial, leading the customer to accuse the company of inconsistent and opaque practices, especially given a similar case in another province where a payout was reportedly made. The customer is calling for clear definitions and transparent fulfillment of policy obligations.

Hanwha Life Viet Nam Insurance Company Limited is facing a dispute after denying an insurance claim for a customer diagnosed with thyroid cancer. Despite the customer being certified with an 81% permanent work disability, a level that typically qualifies for coverage, the company refused the payout. Hanwha Life cited "unclear contract terms" as the reason for denial, leading the customer to accuse the company of inconsistent and opaque practices, especially given a similar case in another province where a payout was reportedly made. The customer is calling for clear definitions and transparent fulfillment of policy obligations.

« Go Back