Vietnam Airlines JSC faced criticism after flight VN7129 from Da Nang to Ho Chi Minh City was delayed for over 5 hours on March 14
Vietnam Airlines JSC faced criticism after flight VN7129 from Da Nang to Ho Chi Minh City was delayed for over 5 hours on March 14. Passengers received only a short notice and were offered a compensation of VND 300,000, which they had to claim manually within 90 days. Other flights were also delayed due to foggy weather, affecting the overall schedule. The Civil Aviation Authority of Vietnam issued a directive requiring airlines to improve service quality and reduce delays and cancellations.
Vietnam Airlines JSC faced criticism after flight VN7129 from Da Nang to Ho Chi Minh City was delayed for over 5 hours on March 14. Passengers received only a short notice and were offered a compensation of VND 300,000, which they had to claim manually within 90 days. Other flights were also delayed due to foggy weather, affecting the overall schedule. The Civil Aviation Authority of Vietnam issued a directive requiring airlines to improve service quality and reduce delays and cancellations.
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